Make 2007 Your Year for Success!Learn Innovative Concepts and Techniques to Create the Work Environment that will Empower both You and Your Workers while Improving Quality and Exceeding Production and/or Service Goals
Dear Manager, Leaders and Administrators,
Stop trusting in luck, hard work or good intentions to get you through another year when there is a much better, more strategic method for accomplishing your supervision and leadership goals . . .Coaching for Excellence’s, LLC Basic Intensive Week in Lead Management and Choice Theory® will propel you to the next level in your company. It will make this year one that will be the beginning of a new way of supervising for you. If you’re like many supervisors, you struggle with how to empower your employees so they can make decisions and do their jobs without a lot of hands on involvement by you so you are freed up to complete the details of your own job. Then, the opposite situation may occur where you allow them freedom and they use it but make mistakes, requiring even more of your time. Then you start to think that it might just be easier to do it yourself from the beginning. If this describes you, then you can really use this workshop in Lead Management and Choice Theory®! You will learn secret strategies to empower yourself and your employees to free you both up to do your respective jobs. The quality of the output will be enhanced and your team will be functioning well together. When there are issues of discipline, you will learn a way to handle them in a way that makes everyone involved stronger, including you. Managing a team of employees is an awesome responsibility and no cookie cutter program is going to be helpful. If you have been in the supervisor’s role for a while, then you already know that in order to be truly fair, you must treat each employee differently. A brand new addition to your team needs much different supervision than a 20-year veteran. Lead Management and Choice Theory® help you to understand the psychology behind your workers’ behavior and will assist you in crafting unique, effective responses to every situation. Choice Theory® will provide you with a method to build relationships with your employees, maximizing their desire to produce more and better work with a minimum on complaint and conflict. Choice Theory® takes the mystery out of behavior—yours and theirs. It provides an explanation for why we do the things we do. Choice Theory® explains how a person’s perceptions shape their reality and teaches the four components of behavior. Armed with this new knowledge, you will take a new and different approach to preventing problems at work. As a supervisor, do you find you measure your success at work by whether or not your employees do as they are told? This will work great when your staff is cooperating but how do you feel when you base your worth as a supervisor on something over which you have no control—the choices another person makes? Choice Theory® training will teach you a new gauge to measure by so you can combat workplace stress and burnout. I loved Lead Management and Choice Theory® so much that I became an instructor myself in 1993 so I could teach these ideas to anyone else who wanted to develop the expertise. It was one of Dr. Glasser’s books that gave me the best direction on how to become a supervisor when I was first promoted from the front lines and found myself supervising my former colleagues. It will provide you with a model to help your people self-evaluate their own behavior so they can become a more productive worker. One of the things I like best about Choice Theory® is its wide-spread application—you can use it in your personal, as well as your professional life. It provides transferable skills for everyday life. Choice Theory® helped me to become a better supervisor, counselor, mother, life partner, friend and a better all around person. When you truly embrace its teachings, Choice Theory® becomes a way of life instead of a hypothetical theory of human behavior. Over the years, I have taught hundreds of leaders and supervisors just like you. Some came to the training because they wanted to get the information; others came because they worked for a company who made the training mandatory. Whatever the original circumstances, most left my workshop very pleased they had attended, with a new outlook on their methods and a positive attitude for implementation. Being a supervisor and leader requires a great deal of skill. It is a tremendous balancing act. You must balance the needs of your workers against the needs of the company and administration or the owners. Additionally, you must balance the production of goods and/or services with the well being of your workers. This is not an easy line to walk. Err on the side of the workers and you will be viewed as weak by both your superiors and your workers. Your employees will attempt to walk all over you and they will be successful. Err on the side of production and management and your workers will rebel by doing only what is necessary to get by. Lead Management is about finding the middle ground so you can attend to the needs of the workers and the company equally—production and relationship equally. Sound impossible? It’s not! Come and learn the way to master the challenge. This is no one-day training event. This is a week-long workshop. There is a total of 27-30 hours of intense training. This is not some boring “stand and deliver” training where you sit passively and learn from some “expert instructor.” This is an interactive workshop, where you will be practicing the skills you learned. If you are not serious about taking your supervision skills to the next lever, don’t come. This workshop will challenge you and will learn more than you thought possible in 4-4½ days. And, if you act today, you will be enrolled in a Basic Intensive Week of training in the ideas and concepts of Dr. William Glasser’s Reality Therapy, Choice Theory®, Lead Management and Quality School Program. This week of training is approved through the William Glasser Institute and counts toward the first step in the Reality Therapy certification process. Here’s some of what I’ll be sharing with you:
Create the workplace you really want, need and deserve! Remember why you chose to become a leader. You really can make a huge difference in the lives of your workers! Order Now to Learn These Important Skills Please don’t let one more day go by without you getting the most out of the time, energy and passion you devote to your supervision. Once you learn and begin to implement the elements of Choice Theory® and Lead management, you will be amazed at the results! Prior Workshop Participant’s Comments"Choice Theory has changed our culture. We were a therapeutic organization with an eclectic therapeutic approach; everyone did their own thing. Therefore there was no consistent message or approach and if our clients changed behavior, it was because they liked us. Choice theory has given us one basic theoretical approach. The message we are giving to clients is consistent and powerful. Also the message we are giving to the community and contracting agencies is focused and consistent. The community has learned this is the approach we use. Sometimes we receive referrals because of our philosophical approach. Other times I am sure we lose referrals because of our philosophical approach, but that is an acceptable loss. We now have a brand identity and I believe that is good business. I also believe that the therapeutic skills of our staff have improved. Our most successful Counselors now use Choice theory. I have observed an increase in their performance level, confidence and professionalism as a result of their participation in Choice Theory. Our organization has changed dramatically for the positive in the past 5 years and I believe we have become leaders in our business. This is confirmed by individuals from other organizations, contracting agencies and the award we won last November as the Juvenile Court Judges Commission Community Based Program of the Year. The change in culture occurred because we became more focused and intentional about who we are and how we do it. Choice theory is the foundation of our therapeutic interventions and thus the driving force behind our cultural change. If you want to change an organization, you have to change the culture. We have done that." ---Dr. Robert Whitmore, D.Ed., Manito, Inc., Chambersburg, PA "Kim Olver is inspiring! Her workshops are interactive and dynamic. Kim is an expert in ensuring the training she provides in Reality Therapy/Choice Theory is tailored to meet an organization’s needs. The Lead Management and Relationship Building concepts she has presented to our organization has assisted us in achieving improved communication and teamwork". --Linda C. Solano, MS-Lycoming House-Philadelphia, PA "I can use Choice Theory at my workplace but also with my personal and everyday life. It was one of the best trainings I’ve had yet. This week of training has been a ---Sue Myers, East Berlin, PA “I think Kim has an excellent way of filtering her knowledge of Choice Theory and Reality Therapy in a way that individuals can understand.” ---Nora Ehrig, Ennaus, PA “I feel that Kim Olver is an outstanding speaker. She has a very down-to-earth ---Teresa Murray, Towanda, PA “Great tools to help in learning process. Very nice job with explanations.” ---Gina Bellanca, Wilkes-Barre, PA “The training was a lot of fun. There was a lot of interaction that helped ---Michelle Bennett, Williamsport, PA “This training really opened my mind to thinking more about my Quality World and what I can be doing to achieve it. I will be working more on myself and my goals and I ---Nikki Rohrback, Osceola Mills, PA This is no ordinary workshop where you sit behind a table while you listen to someone speak all day for a week. This training is highly interactive, allowing all participants the opportunity to learn the information in whatever mode they learn best. There will be opportunities for kinesthetic, visual and auditory learners alike. You will learn from each other’s experiences, as well as from the instructor. There will be opportunity to practice the new skills you learn. This will not simply be theoretical professional development. You will utilize Choice Theory® to guide your reality therapy practice. You will use the four questions to promote change. You will have the opportunity to role play your client(s) to possibly see the situation from a different angle. You will help others evaluate the effectiveness of their choices. You will practice giving feedback by facilitating the other person’s self-evaluation. Attend this Workshop; Realize Your Teaching Potential Company Leaders and Decision Makers Lead Management and Choice Theory® is an initiative that can change the entire culture of your company (see Dr. Whitmore’s comment above). Some companies are looking for a major overhaul. These are usually workplaces with a lot of relationship issues, low production, low morale and a lack of enthusiasm for one’s work evident. What follow is an except from my article, “Top Ten Reasons to Implement Choice Theory® in Your Organization:” I have assisted many companies with implementing the concepts and principles of Choice Theory (CT) in the workplace over the years. Their reasons ranged from mere curiosity to desiring a total immersion of their company into the concepts and principles of Choice Theory. Those companies that were committed to learning the Choice Theory model and implementing it correctly received surprising results.
In addition:
As far as training programs go, training in Choice Theory® and Lead Management is relatively inexpensive. If you send individual employees to a week of training, the cost is $500 per person. If you have more than twelve (12) employees you want to receive the training, then it would be more cost effective to hire me to come to your company where I can train sixteen (16) individuals for $6000 without them incurring any travel expenses. If you are interested in on-site staff development, please contact me at 708-957-6047 or email me at kim@coachingforexcellence.biz for special pricing. What about those individuals who won’t get on board? Every company has those people who refuse to look at doing things differently. They are the ones who are either terrified of change, are sure their methods are the only ones that truly work or are simply oppositional to any new ideas that are introduced. When we begin to teach Glasser’s ideas to an entire department or company, we like to start at the top with the CEO, President or Program Director and then proceed with any other individuals who are interested in learning the concepts, ideas and techniques. What then begins to happen is that other employees start to notice the success that their colleagues are experiencing and many will become curious as to what’s making the difference. Those who are still resistant will remain resistant but there will be so few of them that their presence will be inconsequential. Some may even leave your company because they won’t be able to tolerate the pressure to get on board. This will be an internal pressure as well as a pressure from the other employees, not necessarily from management. Individual Leaders and Supervisors Naturally, the Choice Theory®/Lead Management program is greatly exciting—the thought of an entire program or company immersing itself in one philosophy for the betterment of all. However, it is possible for you to make a difference within your own team or unit, even if you are the only one in the company applying Lead Management concepts. This training will help you gain the respect you want with your team members, as well as make your unit a place where both you and the employees like to be. I offer this week of training in two possible formats. It is either offered as a one-week, four to five consecutive days of training totaling a minimum of 27 hours or it can be offered two days one week and then followed up with two additional days within two weeks of the first days of training for a minimum of 30 hours of training. Did you get that? (I’m not even sure I do and I wrote it!) Don’t Wait!!!! There are only 16 Slots available for each Workshop Date. Click on above link for location and pricing information. Scholarships The William Glasser Institute provides for a scholarship program for individuals demonstrating economic need. There are a limited number of full paid and half paid scholarships available, so apply early. Should you be interested in applying, please contact me at 708-957-6047 or email me at kim@coachingforexcellence.biz and I will give you the necessary information about applying for a scholarship. Certification is a five-step process. If you are interested in certification in Choice Theory®, Lead Management and Reality Therapy, then this Basic Intensive Week is the first step. The certification process can occur in as little as 18 months or it can take as long as a person wants. There is no expiration date on training. The following are the steps in the certification process:
Don’t Forget Your
Continuing Education Credits!
There are many CEUs connected with this training:
Academic Credits Whitworth College will provide undergraduate or graduate credit for participants attending Institute-approved Intensive Weeks. Graceland University will provide graduate credits for Intensive Weeks and the Certification Week. Don’t Wait! Register Now Remember Only 16 Slots for each Workshop! When you attend this amazing Basic Intensive Week Workshop you’ll learn to:
It's all within YOUR reach when you take this Basic Intensive Week. It’s easy, It’s simple and it’s VERY affordable. Purchase Now for Greater Success
Purchase Now and Watch Your Effectiveness Soar ********** This is a package that you can’t afford to miss.
If after reading this letter you still aren’t convinced, you have more questions or simply want some more information, please email Kim@CoachingforExcellence.biz or phone me at 708-957-6047. I will be happy to talk with you. Make today the day you want it to be! Kim Olver
Copyright © Februayr 2007 Coaching for Excellence, LLC. All rights reserved.
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Make 2007 the year that you surpass your competition. Go beyond the goals you’ve set for your company or your team by learning the innovative and progressive skills of Dr. William Glasser’s Lead Management. Lead Management is a set of skills that will enhance your supervision, getting the most and best from those who work with you. It is solidly based on the premises of the pioneering work of W. Edwards Deming but his 14 points are greatly simplified into a practical set of skills for new and seasoned managers alike to master. After applying these ideas in your workplace, you will reflect with pride on the difference it has made in many measurable areas, knowing you have done everything possible to create the best environment for you and your workers and that they stretched more than ever before and did so without complaint. It truly can become your best year ever! What are you waiting for?
