Coaching for Excellence

De-Escalation Skills

Being able to deescalate one’s own and others anger is an important skill to have in business. Hopefully this is not something you must deal with on a regular basis but unfortunately most of us encounter either our own anger or the anger of others more frequently than we would like.

Coaching for Excellence has the resources you need to help you to de-escalate your anger, as well as the anger of others.

De-Escalation Skills Tip Sheet
Are you someone who is confronted with angry people in the course of your job? Angry co-workers, angry managers, angry customers, angry clients, angry suppliers, angry subordinates? Want to learn ways to take the wind out their sails and have them communicating more cooperatively? In this special tip sheet, gain some insight into your own anger and methods for getting it under control before attempting to intervene with someone else expressing anger. Also, learn the five proven techniques to de-escalate an angry person that greatly increase your odds for success.

Only $14.95

De-escalation Skills e-Course: Take the Wind Out of Their Sails!

Are you someone who often has to manage the angry behavior of others-either at work or at home? Do you have your own anger management issues? Do those close to you have difficulty because of how you sometimes respond to them? Then this eCourse can help! In this course, you will receive 10 weekly lessons delivered right to your email inbox each week. You will learn about the origin and purpose of anger. You will learn techniques to reduce your own anger and get closer to the important people in your life. You will learn questions to ask yourself to determine your readiness to intervene with an angry person and you will learn incredibly effective de-escalation techniques for taking the wind out an angry person's sails. Each week will have exercises for you to do to increase your understanding of the material and you will be provided with email support with me once per week between lessons to ask any questions or make any comments you like regarding the material. Please don't waste one more day! Act now-you won't be sorry. View the Table of Contents

Only $107.00